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Oliver Buchannon
James House

I'm James House, CEO of Reward, part of the Rezolve Ai Group - a customer engagement and commerce media platform connecting global banks and brands, using transaction insight to deliver personalised experiences, measurable growth and lasting loyalty. I've spent 25+ years across marketing, technology, loyalty and data analytics, including founding 5one, which scaled into a global business acquired by BNP Paribas and later Mastercard, before joining Reward to help shape the next chapter of customer engagement.

🎙️ Exclusive Interviews

AI is only as good as the data behind it

Jul 21, 2026

•

4 min read

AI is only as good as the data behind it

James House, the Reward CEO on why AI is only as good as the data behind it, why loyalty is demonstrated through behaviour not membership, and Finance Media Networks as the growth story to watch

James House
James House

The trusted media brand for senior professionals using AI to work smarter. Read in 37 countries by 300,000+ executives, founders and operators

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